Logging into a newly added account in Adobe Analytics is a crucial step to accessing and managing your web analytics data. By following these simple instructions, even beginners can effortlessly navigate the process and unlock the insights hidden within their website’s performance.
Once you have created and added a new account to Adobe Analytics, you will need to log in to access its comprehensive features. To initiate the login process, you can either browse directly to the Adobe Analytics website or utilize the mobile application. Regardless of your chosen method, you will be guided through a straightforward login procedure, ensuring a seamless transition into your newly acquired account.
After successfully logging in, you will be greeted by Adobe Analytics’ user-friendly interface. This intuitive dashboard provides a comprehensive overview of your website’s performance, offering valuable insights into key metrics such as traffic sources, user engagement, and conversion rates. By leveraging the powerful tools and reports available within your account, you can gain a deeper understanding of your website’s behavior, identify areas for improvement, and optimize your digital marketing strategies for enhanced results.
Accessing the New Account
Upon receiving an invitation to access a new Adobe Analytics account, you will need to log in to your existing Adobe ID or create a new one if you do not already possess one. Follow these steps to gain access to the new account:
1. Logging In Using an Existing Adobe ID
If you already possess an Adobe ID associated with another Adobe Analytics account, you can utilize it to log into the new account. To do so, follow these steps:
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Navigate to the Adobe Experience Cloud Login Page
Visit the Adobe Experience Cloud login page at https://login.adobe.com/.
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Enter Your Existing Adobe ID
In the login form, enter the email address associated with your existing Adobe ID and click “Continue.”
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Provide Your Password
Enter the password associated with your Adobe ID and select “Sign In.”
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Grant Permissions
If prompted, grant permission to Adobe Analytics to access your account information by clicking “Allow.”
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Access the New Account
Once you have successfully logged in, you will be directed to the Adobe Analytics interface. The new account will be visible within the account list.
Note: If you encounter any issues logging in with your existing Adobe ID, you may need to reset your password or contact Adobe Support.
2. Creating a New Adobe ID
If you do not currently possess an Adobe ID, you will need to create a new one to access the new Adobe Analytics account. To do so, follow these steps:
| Step | Action |
|---|---|
| 1 | Visit the Adobe Experience Cloud login page at https://login.adobe.com/. |
| 2 | Click on “Create an Adobe ID” below the login form. |
| 3 | Enter your email address, create a password, and provide your personal information. |
| 4 | Select “Create Adobe ID.” |
| 5 | Verify your email address by clicking on the link sent to your inbox. |
| 6 | Complete the profile setup by providing additional information. |
| 7 | Click on “Save” to finalize the Adobe ID creation. |
Once you have created a new Adobe ID, you can follow the steps outlined in Section 1 to log into the new Adobe Analytics account.
How To Log Into New Account Added In Adobe Analytics
To log in to a new account added in Adobe Analytics, follow these steps:
- Go to the Adobe Analytics website (https://analytics.adobe.com/).
- Click the "Log In" button in the top-right corner of the page.
- Enter your login credentials in the fields provided.
- Click the "Log In" button.
- If you have successfully logged in, you will be redirected to the "Home" page of your Analytics account.
Troubleshooting Login Issues
If you are having trouble logging in to your new Adobe Analytics account, try the following troubleshooting tips:
1. Make sure that you are using the correct login credentials.
Your login credentials are the email address and password that you used to create your Adobe Analytics account. If you have forgotten your password, you can click the "Forgot password?" link on the login page to reset it.
2. Make sure that you are not using a VPN or proxy server.
Adobe Analytics uses cookies to track your login status. If you are using a VPN or proxy server, these cookies may not be able to be set properly, which can prevent you from logging in.
3. Clear your browser’s cache and cookies.
Over time, your browser can accumulate a lot of cached data and cookies. This data can sometimes interfere with your ability to log in to Analytics. To clear your browser’s cache and cookies, follow these steps:
- For Google Chrome: Click the three dots in the top-right corner of the browser window and select "More tools" > "Clear browsing data."
- For Mozilla Firefox: Click the three bars in the top-right corner of the browser window and select "Options" > "Privacy & Security" > "Cookies and Site Data."
- For Safari: Click the gear icon in the top-left corner of the browser window and select "Preferences" > "Privacy" > "Manage Website Data."
4. Disable any browser extensions that may be interfering with Analytics.
Some browser extensions can interfere with the login process for Adobe Analytics. To disable browser extensions, follow these steps:
- For Google Chrome: Click the three dots in the top-right corner of the browser window and select "More tools" > "Extensions."
- For Mozilla Firefox: Click the three bars in the top-right corner of the browser window and select "Add-ons" > "Extensions."
- For Safari: Click the gear icon in the top-left corner of the browser window and select "Preferences" > "Extensions."
5. Troubleshooting Two-Factor Authentication:
a. Ensure you have access to the phone number or email address associated with your account as a verification code will be sent to one of these methods.
b. If you do not receive the verification code, check your spam or junk mail folder, as it may have been filtered there.
c. Verify that you are inputting the verification code correctly. If you accidentally closed the window with the code, you must request a new one.
d. If you are experiencing persistent issues with two-factor authentication, contact Adobe Support for further assistance.
e. You can temporarily disable two-factor authentication by contacting Adobe Support. However, it is highly recommended to re-enable it for enhanced account security.
6. Contact Adobe Analytics support.
If you have tried all of the troubleshooting tips above and you are still unable to log in to your Adobe Analytics account, you can contact Adobe Analytics support for help.
| Troubleshooting Method | Description |
|---|---|
| Check login credentials | Verify you are using the correct email and password combination. |
| Disable VPN/proxy | Ensure no VPN or proxy is interfering with cookie tracking. |
| Clear browser cache/cookies | Remove accumulated data and cookies to resolve potential conflicts. |
| Disable browser extensions | Identify and disable any extensions that may disrupt the login process. |
| Contact Adobe Analytics Support | Reach out to the support team for expert assistance in resolving login issues. |
Contacting Adobe Support
If you encounter difficulties logging into your new Adobe Analytics account or experience any other issues, you can reach out to Adobe Support for assistance. Here are the steps to contact Adobe Support:
- Navigate to the Adobe Support website: https://helpx.adobe.com/contact.html
- Select “Contact us.”
- Choose the product or service you need support for, in this case, “Analytics.”
- Select the topic you’re having issues with, such as “Account Management.”
- Choose your preferred contact method: phone, chat, or email.
- Follow the prompts to provide your contact information and describe your issue.
- Submit your request and wait for a response from Adobe Support.
Contact Information
You can also contact Adobe Support directly using the following methods:
| Method | Contact Information |
|---|---|
| Phone | 1-800-833-6687 |
| Chat | Adobe Support Chat |
| support@adobe.com |
Additional Tips for Logging into Your New Account
In addition to reaching out to Adobe Support, here are some additional tips that may help you successfully log into your new Adobe Analytics account:
- Ensure you are using the correct login credentials (email address and password).
- Check if your account has been activated by clicking the activation link sent to your email address.
- Clear your browser’s cache and cookies.
- Try logging in from a different browser or device.
- Temporarily disable any browser extensions or ad blockers that could be interfering with the login process.
Changing Your Username
Follow these steps to change your Adobe Analytics username:
1. Log in to Adobe Analytics.
2. Click your name in the top right corner of the screen.
3. Click **Settings**.
4. Click the *Account* tab.
5. In the *Username* field, enter your new username.
6. Click **Save**.
Your username will be changed immediately. You will need to log out and log back in to Adobe Analytics to use your new username.
Additional Notes
Here are some additional things to keep in mind when changing your Adobe Analytics username:
- Your new username must be unique within Adobe Analytics.
- Your new username cannot be an email address.
- Your new username must be between 4 and 16 characters long.
- Your new username can only contain letters, numbers, and underscores.
- If you change your username, you will need to update any bookmarks or links that you have to Adobe Analytics pages.
Troubleshooting
If you are having trouble changing your Adobe Analytics username, try the following:
- Make sure that you are entering your new username correctly.
- Make sure that your new username meets the requirements listed above.
- Clear your browser’s cache and cookies.
- Try logging out and logging back into Adobe Analytics.
- Contact Adobe Customer Support for assistance.
Changing Your Username in the Adobe Experience Cloud
If you are using the Adobe Experience Cloud, you can also change your username there. To do this, follow these steps:
- Log in to the Adobe Experience Cloud.
- Click your name in the top right corner of the screen.
- Click **Settings**.
- Click the **Account** tab.
- In the **Username** field, enter your new username.
- Click **Save**.
Your username will be changed immediately for all Adobe Experience Cloud products. You will need to log out and log back in to each product to use your new username.
Additional Resources
- Adobe Analytics Help: Change Account User Name
- Adobe Experience Cloud Help: Change Account User Name
123: How to Log into a New Account Added to Adobe Analytics
When a new Adobe Analytics account is added, you’ll need to log in to the new account in order to access and manage it. Here are the steps on how to do so:
- Open a web browser and go to https://analytics.adobe.com/.
- Enter the email address that is associated with the new account. Click “Next”.
- Enter the password for the new account. Click “Sign In”.
- If you have access to multiple Adobe Analytics accounts, you will be given the option to select the account you want to log into. Select the new account name from the drop-down menu.
- You will now be logged into the new Adobe Analytics account. You can now start using the platform to track and analyze your website data.
People Also Ask About
Can’t remember password?
If you don’t remember your password, you can click on the “Forgot Password?” link on the login page. Enter the email address associated with your account, and we’ll send you a link to reset your password.
Don’t have an account?
If you don’t have an Adobe Analytics account, you can sign up for a trial account at https://analytics.adobe.com/.
Need to add a user to the new account?
As the account administrator, you can add new users to your account. In the top right corner of the Adobe Analytics interface, click on the “Admin” tab. Under the “Users” section, click on the “Add User” button. Enter the user’s email address, name, and role. Click on the “Add” button to save the new user.
