How to Uninstall Amazon Prime Video Player on Windows 11

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For seamless streaming entertainment on your Windows 11 device, Amazon Prime Video has been a popular choice. However, if you find yourself in a situation where you need to remove the player, it’s important to know the precise steps to do it correctly. Removing the player ensures that there are no lingering traces or issues affecting your system.

Furthermore, knowing how to remove the Amazon Prime Video player is essential for troubleshooting purposes. By completely uninstalling the player, you can eliminate any potential conflicts with other software or resolve any technical glitches you may encounter. Additionally, removing the player frees up valuable storage space on your Windows 11 device, which can be beneficial for optimizing performance and enhancing the overall user experience.

In this comprehensive guide, we will provide detailed instructions on how to remove the Amazon Prime Video player from your Windows 11 system. We will cover the necessary steps, potential issues you may encounter, and additional tips to ensure a clean and successful uninstallation process. By following these instructions, you can effectively remove the player and address any related concerns, allowing you to enjoy a smooth and uninterrupted computing experience.

Remove Amazon Prime Video Player Using Control Panel

The Amazon Prime Video Player is a desktop application that allows you to watch Amazon Prime Video content on your Windows 11 PC. If you no longer need the application, you can remove it using Windows 11’s Control Panel.

How to Remove Amazon Prime Video Player Using Control Panel

Follow these steps to remove the Amazon Prime Video Player using Control Panel:

1.

Click the Start button and type “Control Panel.” Click on the “Control Panel” icon in the search results.

2.

In the Control Panel, click on “Programs and Features.”

3.

Find the “Amazon Prime Video Player” in the list of installed programs. Click on it and then click on the “Uninstall” button.

4.

Follow the prompts to complete the uninstallation process.

5.

Once the uninstallation is complete, the Amazon Prime Video Player will be removed from your PC.

Additional Information

If you encounter any issues while uninstalling the Amazon Prime Video Player using Control Panel, you can try using a third-party uninstaller tool. There are many free and paid uninstaller tools available, such as:

Uninstaller Tool Price
IObit Uninstaller Free
Revo Uninstaller Free and Pro ($49.95)
Geek Uninstaller Free

These uninstaller tools can help you remove the Amazon Prime Video Player and all of its associated files and registry entries.

Delete Amazon Prime Video Player Files and Folders

Once you have uninstalled Amazon Prime Video Player from your computer, you can manually delete any remaining files and folders associated with the application. This step is optional, but it can help to free up space on your hard drive.
To delete the Amazon Prime Video Player files and folders, follow these steps:

1. Open the File Explorer window.

You can do this by clicking on the File Explorer icon in the taskbar or by pressing Windows Key + E.

2. Navigate to the following folder:

**C:\Program Files (x86)\Amazon\Amazon Prime Video Player**

3. Delete the Amazon Prime Video Player folder.

To do this, right-click on the folder and select “Delete”.

Table 1: Amazon Prime Video Player folders and files

Folder/File Description
C:\Program Files (x86)\Amazon\Amazon Prime Video Player Main Amazon Prime Video Player folder
C:\Program Files (x86)\Amazon\Amazon Prime Video Player\Amazon Prime Video Player.exe Amazon Prime Video Player executable file
C:\Program Files (x86)\Amazon\Amazon Prime Video Player\Uninstall.exe Amazon Prime Video Player uninstaller
C:\Program Files (x86)\Amazon\Amazon Prime Video Player\Data Amazon Prime Video Player data folder
C:\Program Files (x86)\Amazon\Amazon Prime Video Player\Logs Amazon Prime Video Player log files
C:\Program Files (x86)\Amazon\Amazon Prime Video Player\Temp Amazon Prime Video Player temporary files

Additional tips for deleting Amazon Prime Video Player files and folders:

  • If you are unable to delete a file or folder, you may need to take ownership of it first.
  • You can use a third-party uninstaller to remove Amazon Prime Video Player and all of its associated files and folders.
  • Be sure to empty your Recycle Bin after deleting the Amazon Prime Video Player files and folders.

Remove Amazon Prime Video Player from Start Menu

Windows 11 Start Menu is a convenient way to access your favorite apps and programs. However, it can become cluttered over time with apps you don’t use, including Amazon Prime Video Player.

If you’re not using Amazon Prime Video Player, you can remove it from the Start Menu to declutter your interface and improve performance.

Removing Amazon Prime Video Player from Start Menu (For Windows 11)

  1. Right-click on the Amazon Prime Video Player icon in the Start Menu.
  2. Select “Uninstall” from the context menu.
  3. Confirm the uninstallation by clicking “Uninstall” again.
  4. Amazon Prime Video Player will now be removed from your Start Menu.

    **Detailed steps for number 4.**

    Option A: Remove from App Settings

    1. Open the Settings app by pressing "Windows Key + I."
    2. Click on "Apps" and then "Installed Apps."
    3. Find Amazon Prime Video Player in the list of installed apps.
    4. Click on the three dots (…) next to the app name and select "Uninstall."
    5. Follow the on-screen instructions to complete the uninstallation.

    Option B: Remove from Control Panel

    1. Open the Control Panel by typing "control panel" in the Windows search bar.
    2. Click on "Programs" and then "Programs and Features."
    3. Find Amazon Prime Video Player in the list of installed programs.
    4. Select the program and click on the "Uninstall" button.
    5. Follow the on-screen instructions to complete the uninstallation.

    Option C: Remove from Windows PowerShell

    1. Open Windows PowerShell as an administrator.
    2. Type the following command into the PowerShell window: Get-AppxPackage Amazon Prime Video Player
    3. Find the PackageFullName value for Amazon Prime Video Player.
    4. Type the following command into the PowerShell window, replacing PackageFullName with the actual PackageFullName you found in step 3: Remove-AppxPackage PackageFullName
    5. Press Enter to execute the command and complete the uninstallation.

    Note: If you are unable to remove Amazon Prime Video Player using any of the above methods, you may need to contact Amazon customer support for assistance.

    Remove Amazon Prime Video Player from Taskbar

    If you no longer use the Amazon Prime Video Player, you can remove it from your taskbar by following these steps:

    1. Right-click on the Amazon Prime Video Player icon in the taskbar.
    2. Select “Unpin from taskbar.”

    Uninstall Amazon Prime Video Player

    If you want to completely remove the Amazon Prime Video Player from your computer, you can uninstall it through the Windows Control Panel. To do this, follow these steps:

    1. Open the Windows Control Panel.
    2. Select “Programs and Features.”
    3. Find the Amazon Prime Video Player in the list of installed programs.
    4. Select the Amazon Prime Video Player and click “Uninstall.”

    Delete Amazon Prime Video Player from Program Files

    After you have uninstalled the Amazon Prime Video Player, you can delete the remaining files from your computer. To do this, follow these steps:

    1. Open the File Explorer.
    2. Navigate to the Program Files folder.
    3. Delete the Amazon Prime Video Player folder.

    Delete Amazon Prime Video Player from Registry

    After you have deleted the Amazon Prime Video Player files, you can delete the remaining registry entries. To do this, follow these steps:

    1. Open the Registry Editor.
    2. Navigate to the following key:
    “`
    HKEY_CURRENT_USER\Software\Amazon\Prime Video Player
    “`
    3. Delete the Prime Video Player key.

    – 5. Troubleshoot Amazon Prime Video Player Removal Issues –
    If you are having trouble removing the Amazon Prime Video Player from your computer, you can try the following:

    Use a third-party uninstaller. There are several free third-party uninstallers available that can help you completely remove the Amazon Prime Video Player from your computer.
    Manually delete the Amazon Prime Video Player files. If you are comfortable with editing the Windows Registry, you can manually delete the Amazon Prime Video Player files and registry entries.
    Reinstall the Amazon Prime Video Player. If you are unable to remove the Amazon Prime Video Player using the above methods, you can try reinstalling it and then uninstalling it again.

    Method Difficulty Time
    Remove Amazon Prime Video Player from Taskbar Easy Less than 1 minute
    Uninstall Amazon Prime Video Player Easy Less than 5 minutes
    Delete Amazon Prime Video Player from Program Files Easy Less than 1 minute
    Delete Amazon Prime Video Player from Registry Moderate Less than 5 minutes

    Uninstall Amazon Prime Video Player via Third-Party Uninstaller

    6. Using Revo Uninstaller

    Revo Uninstaller is a powerful third-party uninstaller that provides several options for removing Amazon Prime Video Player from your system. Here’s how to use it:

    Step 1: Install and Launch Revo Uninstaller

    • Download and install Revo Uninstaller from its official website.
    • Launch the application once it’s installed.

    Step 2: Select Amazon Prime Video Player

    • In the main interface of Revo Uninstaller, scroll through the list of installed programs and select Amazon Prime Video Player.

    Step 3: Choose Advanced Uninstall Mode

    • Click on the "Uninstall" button at the top of the program window.
    • In the next window, select "Advanced" uninstall mode.

    Step 4: Scan for Leftover Files and Registry Entries

    • Once you click on "Uninstall," Revo Uninstaller will start scanning your system for any leftover files or registry entries associated with Amazon Prime Video Player.

    Step 5: Review and Remove Leftover Files

    • The scan results will be displayed in a new window.
    • Carefully review the list of leftover files and registry entries. Select the ones you want to remove and click on the "Delete" button.

    Step 6: Restart Your Computer

    • Once all the leftover files and registry entries have been removed, Revo Uninstaller will prompt you to restart your computer.
    • Click on "Yes" to restart your system.

    Step 7: Verify Uninstallation

    • After restarting your computer, check if Amazon Prime Video Player has been completely uninstalled.
    • If any traces of the application remain, repeat the steps above and manually delete the remaining files and folders.

    Benefits of Using Revo Uninstaller

    Using Revo Uninstaller to remove Amazon Prime Video Player offers several benefits:

    • Thorough Uninstall: Revo Uninstaller’s advanced scanning algorithms ensure that all leftover files and registry entries are removed, leaving no trace of the application on your system.
    • Multiple Uninstall Modes: Revo Uninstaller provides multiple uninstall modes, including the ability to remove stubborn applications and force-uninstall programs that cannot be uninstalled through regular methods.
    • Customizable Uninstallation: You can customize the uninstallation process by selecting which leftover files and registry entries to remove, giving you control over the uninstall process.
    • Time-Saving: Revo Uninstaller automates the removal of leftover files and registry entries, saving you time and effort.

    Additional Information

    • Revo Uninstaller is a paid software, but it offers a free trial that allows you to test its features before purchasing.
    • Revo Uninstaller is available for both Windows and Mac operating systems.
    • You can also use other third-party uninstallers such as IObit Uninstaller, Ashampoo UnInstaller, or Geek Uninstaller to remove Amazon Prime Video Player.

    Troubleshoot Uninstallation Issues

    1. Verify Windows Update

    Before attempting manual uninstallation, ensure that Windows Update is complete and installed. Outdated system updates may cause compatibility issues during uninstallation.

    2. Run the Amazon Video Player Uninstaller

    Navigate to the Windows Control Panel and select “Uninstall a program.” Locate “Amazon Video Player” in the list of installed programs and click “Uninstall.” Follow the on-screen instructions to complete the uninstallation process.

    3. Manually Delete Program Files

    If the uninstaller encounters errors, manually delete the program files from the following directories:

    • C:\Program Files (x86)\Amazon Video Player
    • C:\ProgramData\Amazon Video Player
    • C:\Users\[Username]\AppData\Roaming\Amazon Video Player

    4. Remove Registry Entries

    Use the Windows Registry Editor to remove any remaining Amazon Video Player registry entries. Navigate to the following keys and delete all subkeys and values associated with the player:

    • HKEY_CURRENT_USER\Software\Amazon Video Player
    • HKEY_LOCAL_MACHINE\SOFTWARE\Amazon Video Player

    5. Restart Your Computer

    After completing the manual uninstallation steps, restart your computer to ensure all changes take effect.

    6. Reset Your Browser

    If you continue to encounter issues with Amazon Video playback in your browser, try resetting it. This will remove all browser extensions, cookies, and cached data that may be causing conflicts.

    7. Advanced Troubleshooting

    If the above steps do not resolve the uninstallation issue, consider the following advanced troubleshooting methods:

    • Use a Third-Party Uninstaller: Try using a dedicated uninstaller software like Revo Uninstaller or IObit Uninstaller to thoroughly remove all traces of Amazon Video Player.
    • Enable Hidden Files: In the Windows File Explorer, navigate to the “View” tab and select “Hidden items” to ensure all program files are visible.
    • Boot into Safe Mode: Start your computer in Safe Mode with Networking to troubleshoot the uninstallation in a limited environment.
    • Disable Antivirus Software: Temporarily disable your antivirus program as it may be blocking the uninstallation process.
    • Contact Amazon Support: If all else fails, reach out to Amazon customer support for assistance with uninstallation or other technical issues.
    Parameter Value
    Registry Key for Current User HKEY_CURRENT_USER\Software\Amazon Video Player
    Registry Key for Local Machine HKEY_LOCAL_MACHINE\SOFTWARE\Amazon Video Player

    Check for Residual Files and Folders

    Step 1: Check AppData Folder

    Navigate to the following directory: C:\Users\\AppData\Roaming

    Look for a folder named Amazon Prime Video and delete it.

    Step 2: Check Program Files Folder

    Open File Explorer and type the following in the address bar: C:\Program Files (x86)

    Locate the Amazon Prime Video folder and delete it.

    Step 3: Check Program Files (x86) Folder

    If you’re using a 64-bit version of Windows, you need to check the Program Files (x86) folder as well.

    Navigate to: C:\Program Files (x86)\Amazon Prime Video

    Delete the folder if it exists.

    Step 4: Check LocalAppData Folder

    Access the LocalAppData folder: C:\Users\\Local\AppData

    Look for a folder named Amazon Prime Video and remove it.

    Step 5: Check Temp Folder

    Open the Temp folder: C:\Windows\Temp

    Delete any files or folders related to Amazon Prime Video.

    Step 6: Check Registry Editor

    Press Windows Key + R to open the Run dialog.

    Type regedit and click OK.

    Navigate to the following key:

    HKEY_CURRENT_USER\Software\Amazon\Prime Video Player

    Delete the entire Prime Video Player key if it exists.

    Step 7: Check Recycle Bin

    Empty the Recycle Bin to ensure that all Amazon Prime Video files and folders have been permanently deleted.

    Step 8: Scan for Malware (Optional)

    Although unlikely, it’s possible that the Amazon Prime Video player was infected with malware. Running a full system scan with a reputable antivirus program can help detect and remove any potential threats.

    Recommended Antivirus Programs
    Norton Antivirus
    Bitdefender Antivirus Plus
    Kaspersky Security Cloud Free
    Avira Antivirus
    Malwarebytes Anti-Malware

    Once you have completed these steps, the Amazon Prime Video player should be completely removed from your Windows 11 system.

    Clean Registry Entries Related to Amazon Prime Video Player

    The Windows Registry is a hierarchical database that stores configuration settings and options for the operating system and installed software. When you uninstall a program, it may leave behind entries in the Registry that are no longer needed. Over time, these orphaned entries can accumulate and slow down your computer.

    To clean the Registry of entries related to Amazon Prime Video Player, follow these steps:

    1. Open the Registry Editor

    Press Windows Key + R and type “regedit” in the Open box. Click OK to open the Registry Editor.

    2. Navigate to the Amazon Prime Video Player key

    In the Registry Editor, navigate to the following key:

    “`
    HKEY_CURRENT_USER\Software\Amazon Prime Video Player
    “`

    3. Delete the Amazon Prime Video Player key

    Right-click on the Amazon Prime Video Player key and select Delete. Click Yes to confirm the deletion.

    4. Scan for and delete any remaining Amazon Prime Video Player entries

    Click on the Edit menu and select Find. In the Find what field, type “Amazon Prime Video Player”. In the Look in field, select My Computer. Click Find Next to search for any remaining Amazon Prime Video Player entries.

    If any entries are found, right-click on them and select Delete. Repeat this process until no more entries are found.

    5. Close the Registry Editor

    Once you have deleted all of the Amazon Prime Video Player entries, close the Registry Editor.

    6. Restart your computer

    Restart your computer to apply the changes.

    Restore System to a Previous Point

    **Step 1: Open System Restore**

    Type “system restore” in the Windows search bar and click on the “Create a restore point” option in the search results. In the System Properties window that opens, click on the “System Restore…” button.

    **Step 2: Select a Restore Point**

    In the System Restore window, select a restore point that was created before you installed Amazon Prime Video Player. You can use the calendar on the left side of the window to navigate to the date of the restore point you want to use.

    **Step 3: Confirm System Restore**

    Once you have selected a restore point, click on the “Next” button. In the confirmation window that appears, review the information about the restore point and click on the “Finish” button to start the restore process.

    **Step 4: System Restore in Progress**

    System Restore will now restore your system to the selected restore point. This process may take some time, depending on the size of your system and the number of changes that have been made since the restore point was created.

    **Step 5: System Restore Complete**

    Once System Restore is complete, your system will restart and you will be able to log back in. Amazon Prime Video Player should now be removed from your system.

    **Additional Notes:**

    • System Restore will not affect any personal files or data on your system.
    • If you have any unsaved changes to open applications, you will be prompted to save them before System Restore begins.
    • If you encounter any problems during System Restore, you can contact Microsoft support for assistance.

    Prevent Future Uninstallation Problems

    After completing the uninstallation process outlined above, you may wish to take additional measures to prevent future uninstallation problems. Here are some recommendations:

    1. Check Your Antivirus Software

    In some cases, antivirus software can interfere with the uninstallation process. If you encounter problems, try temporarily disabling your antivirus software and attempting to uninstall Amazon Prime Video Player again.

    2. Use a Third-Party Uninstaller

    Dedicated third-party uninstallers can perform a more thorough uninstallation than Windows’ built-in tools. These programs can scan your system for any leftover files or registry entries associated with the program you’re trying to remove.

    3. Clean Your Registry

    The Windows Registry is a database that stores all the settings and configurations for your operating system and installed programs. Over time, the registry can become cluttered with obsolete or corrupted entries. Cleaning the registry can help improve system performance and prevent uninstallation problems.

    4. Restart Your Computer

    After making any changes to your system, including uninstalling a program, it’s always a good idea to restart your computer. This allows the changes to take full effect and helps resolve any potential conflicts.

    5. Check for Updates

    If you’re having trouble uninstalling a program, check for updates to both the program itself and your operating system. Sometimes, uninstallation issues can be resolved by installing the latest updates.

    6. Contact the Software Developer

    If all else fails, you can contact the software developer for assistance. They may provide you with specific instructions or troubleshooting steps tailored to their program.

    7. Create a System Restore Point

    Before making any significant changes to your system, it’s always a good idea to create a system restore point. This will allow you to roll back your system to a previous point in time in case something goes wrong.

    8. Backup Your Important Files

    Before uninstalling any program, it’s essential to backup your important files. This will protect your data in case the uninstallation process encounters any errors.

    9. Use a Safe Mode

    For stubborn programs, you can try uninstalling them in Safe Mode. Safe Mode starts Windows with a minimal set of drivers and programs, which can help resolve uninstallation conflicts.

    10. Reset Your PC

    As a last resort, you can reset your PC to its factory settings. This will remove all programs and files from your computer, including any problematic software.

    Troubleshoot Common Uninstallation Errors

    Error: “Amazon Prime Video Player” is currently running and cannot be uninstalled

    To fix this error, close the Amazon Prime Video Player application and try uninstalling it again. You can close the application by clicking the “X” button in the top-right corner of the window or by pressing Ctrl+Alt+Del and selecting “Task Manager” from the menu. In Task Manager, find the Amazon Prime Video Player process and click the “End Task” button.

    Error: “The file “C:\Program Files\Amazon\Amazon Prime Video Player\unins000.exe” is missing

    To fix this error, download the Amazon Prime Video Player installer again and run it. The installer will replace the missing file and allow you to uninstall the application.

    Error: “Could not find the specified component. Error code: 1603”

    To fix this error, try the following steps:

    1. Restart your computer and try uninstalling the application again.
    2. Run the Windows System File Checker (SFC) to scan for and repair any corrupted system files. To do this, open a Command Prompt window as an administrator and type the following command: 
      sfc /scannow
    3. Use a third-party uninstaller application to remove the Amazon Prime Video Player. There are many different third-party uninstaller applications available, such as Revo Uninstaller and IObit Uninstaller.

    Error: “Setup is already running. Complete the current installation or restart setup.”

    To fix this error, close the Amazon Prime Video Player installer and try running it again. You can also try restarting your computer and then running the installer.

    Error: “Another version of this product is already installed. Installation of this version cannot continue.”

    To fix this error, uninstall the previous version of the Amazon Prime Video Player before installing the new version.

    Error: “The folder or file C:\Program Files\Amazon\Amazon Prime Video Player cannot be accessed. Access denied.”

    To fix this error, make sure that you have sufficient permissions to access the folder or file. You can change the permissions by right-clicking on the folder or file and selecting “Properties” from the menu. Then, click on the “Security” tab and add your user account to the list of permissions. Grant your user account full control permissions.

    Error: “The operation did not complete successfully because the file contains a virus or potentially unwanted software.”

    To fix this error, scan your computer for viruses and malware using an up-to-date antivirus program. Once the scan is complete, try uninstalling the Amazon Prime Video Player again.

    Error: “The feature you are trying to use is on a network resource that is unavailable.”

    To fix this error, make sure that you are connected to the network and that the network resource is available. You can also try restarting your computer and then trying again.

    Error: “The application cannot be started. The required file “%1″ is not found.”

    To fix this error, reinstall the Amazon Prime Video Player. The installer will replace the missing file and allow you to start the application.

    Error: “The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2352.”

    To fix this error, try the following steps:

    1. Restart your computer and try installing the application again.
    2. Use a different user account to install the application.
    3. Disable any antivirus or firewall software that may be blocking the installation.
    4. Contact the software vendor for support.
      Comments

    Disable antivirus

    		 Your antivirus might be blocking the uninstallation due to excessive security.

    Use a third-party uninstaller

    		 Third-party uninstallers like Revo Uninstaller or Geek Uninstaller perform in-depth uninstallation by removing lingering files.

    Clean registry

    		 Windows Registry stores settings and configurations, which may include corrupted or obsolete entries, resulting in uninstallation issues. Regular registry cleaning improves system performance and facilitates uninstallation.

    Restart computer

    		 Restarting your system ensures proper application of changes and resolves minor conflicts.

    Check for updates

    		 Developers release updates to address bugs and issues, including uninstallation problems. Installing the latest updates often resolves the issue.

    Seek developer support

    		 Contact the software developer for specific uninstallation instructions or troubleshooting steps tailored to their program.

    Create system restore point

    		 A system restore point allows you to revert your system to an earlier state if changes cause problems.

    Backup your files

    		 Always backup your important files to prevent data loss in case of uninstallation errors.

    Try safe mode

    		 Safe Mode starts Windows with minimal components, which might help resolve uninstallation conflicts
    Error Code Description
    1 The operation was successful.
    2 The file was not found.
    3 The path was not found.
    4 The file is busy.
    5 Access denied.
    6 Invalid handle.
    7 Memory allocation failed.
    8 Insufficient storage space.
    9 Invalid parameter.
    10 Disk full.
    11 Invalid drive specified.
    12 Not enough memory.
    13 Invalid block.
    14 Bad e-mail address.
    15 Invalid password.
    16 User not found.
    17 Password expired.
    18 Account disabled.
    19 Account locked.
    20 Too many logon attempts.

    Remove Temporary Files and Cache

    To remove temporary files and cache, follow these steps:

    1. Open the Settings app.

    You can do this by pressing Windows Key + I or by clicking on the Start button and then selecting Settings.

    2. Select “System”.

    3. Click on “Storage”.

    4. Click on “Temporary files”.

    5. Select the files you want to remove.

    You can select individual files or you can select all files by clicking on the “Select all” checkbox.

    6. Click on the “Remove files” button.

    7. Close the Settings app.

    The temporary files and cache will now be removed.

    Additional Details

    Here are some additional details about removing temporary files and cache:

    • Temporary files are files that are created by programs when they are running. These files can include things like log files, temporary files, and crash dumps.
    • Cache files are files that are stored by programs to speed up loading times. These files can include things like web page thumbnails and frequently used program files.
    • Removing temporary files and cache can help to free up space on your hard drive and can also help to improve performance.
    • It is important to note that removing temporary files and cache can also delete some of the data that is used by programs. This can cause some programs to run slower or to lose some of their functionality.

    Frequently Asked Questions

    Here are some frequently asked questions about removing temporary files and cache:

    1. Q: How often should I remove temporary files and cache?
      A: It is a good idea to remove temporary files and cache on a regular basis, such as once a week or once a month.
    2. Q: Is it safe to remove temporary files and cache?
      A: Yes, it is safe to remove temporary files and cache. However, it is important to note that removing temporary files and cache can also delete some of the data that is used by programs.
    3. Q: How can I remove temporary files and cache from specific programs?
      A: You can remove temporary files and cache from specific programs by using the program’s settings. Most programs have a setting that allows you to clear the cache or delete temporary files.

    Table: Types of Temporary Files and Cache

    The following table provides a list of the different types of temporary files and cache that can be removed:

    Type Description
    Temporary files Files that are created by programs when they are running. These files can include things like log files, temporary files, and crash dumps.
    Cache files Files that are stored by programs to speed up loading times. These files can include things like web page thumbnails and frequently used program files.
    Browser cache Files that are stored by web browsers to speed up loading times. These files can include things like images, videos, and web pages.
    System cache Files that are stored by the operating system to speed up loading times. These files can include things like system settings and registry files.

    Troubleshoot Registry Corruption

    If you’re unable to remove Amazon Prime Video Player using the standard methods, it’s possible that your Windows registry has become corrupted. Here are some steps you can take to troubleshoot registry corruption:

    1. Scan for Registry Errors

    First, you can use the built-in System File Checker (SFC) to scan your registry for errors. To do this, follow these steps:

    1. Open an elevated Command Prompt window (run as administrator).
    2. Type the following command and press Enter: sfc /scannow
    3. Wait for the scan to complete. It may take some time.
    4. If any errors are found, SFC will attempt to repair them automatically.

    2. Manually Edit the Registry

    If SFC doesn’t find any errors, or if it’s unable to repair them, you can try manually editing the registry to remove any corrupted keys or values. However, it’s important to note that this is only recommended for advanced users who are comfortable working with the registry.

    To manually edit the registry, follow these steps:

    1. Open the Registry Editor (regedit).
    2. Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video
    3. Right-click on the Amazon Prime Video key and select Export.
    4. Save the backup file to a safe location.
    5. Once you have a backup, you can delete the Amazon Prime Video key.
    6. Close the Registry Editor and restart your computer.

    3. Restore the Registry from Backup

    If you experience any problems after manually editing the registry, you can restore it from the backup file you created in step 3 above. To do this, follow these steps:

    1. Open the Registry Editor (regedit).
    2. Click on the File menu and select Import.
    3. Navigate to the backup file you created and select it.
    4. Click on the Open button to import the backup.
    5. Close the Registry Editor and restart your computer.

    4. Use a Third-Party Registry Cleaner

    If you’re not comfortable manually editing the registry, you can use a third-party registry cleaner to remove any corrupted keys or values. However, it’s important to choose a reputable registry cleaner and to use it with caution. Some registry cleaners can actually do more harm than good.

    5. Reinstall Windows

    If all else fails, you can reinstall Windows to completely reset your registry. However, this is a destructive process that will erase all of your data, so be sure to back up your important files before proceeding.

    Table of Registry Keys and Values to Check

    If you’re manually editing the registry, the following table lists some of the keys and values you should check for and remove if necessary:

    Key Value
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video DisplayName
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video InstallLocation
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video UninstallString
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video DisplayName
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video InstallLocation
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Prime Video UninstallString

    Restore Windows from a System Restore Point

    Another effective method to remove Amazon Prime Video Player from Windows 11 is through System Restore. This built-in Windows feature enables you to restore your computer to a previous state, erasing any recent changes or installations. To utilize System Restore, follow these steps:

    1. Navigate to the Start menu and type “Create a restore point.” Select the “Create a restore point” option from the search results.
    2. In the System Protection tab of the System Properties window, click on the “System Restore” button.
    3. Windows will now display a list of available restore points. Select a restore point that precedes the installation of Amazon Prime Video Player.
    4. Click on the “Next” button and confirm your selection by clicking on the “Finish” button.

    System Restore will now proceed with the restoration process, reverting your computer to the selected restore point. This should successfully remove Amazon Prime Video Player from your Windows 11 system.

    Additional Considerations

    1. System Restore Limitations

    It’s essential to note that System Restore may not always be a viable option for removing Amazon Prime Video Player. If you have not created any restore points prior to installing the application, System Restore will not have any saved states to revert to. Additionally, if the Amazon Prime Video Player has caused significant changes to the system, it may not be entirely removed through System Restore.

    2. Potential Data Loss

    While System Restore is a powerful recovery tool, it’s crucial to exercise caution when using it. The restoration process can potentially affect installed programs, files, and settings that have been added since the selected restore point. It’s highly recommended to back up any important data before proceeding with System Restore.

    3. Alternative Removal Methods

    If System Restore is not available or does not yield the desired results, there are alternative methods to remove Amazon Prime Video Player from Windows 11. These include:

    – Using a dedicated uninstaller program
    – Manually deleting the application files and registry entries
    – Performing a clean installation of Windows 11

    Removal Method Advantages Disadvantages
    Dedicated Uninstaller – Automated removal process
    – Removes all associated files and registry entries    		 – May require a third-party tool
    – Not always effective
    Manual Removal – Complete control over the removal process
    – Does not require additional software    		 – Requires technical knowledge
    – Can be time-consuming and error-prone
    Clean Installation – Removes all data and programs
    – Guarantees a clean system    		 – Requires significant preparation and reinstallation
    – Can result in data loss

    The choice of removal method depends on the individual circumstances and technical proficiency of the user. For a quick and straightforward removal, a dedicated uninstaller is recommended. If manual removal is preferred, it’s essential to follow the instructions carefully and ensure that all associated files and registry entries are deleted. A clean installation should only be considered as a last resort, as it can be a time-consuming and data-intensive process.

    Reset Windows 11 to Factory Settings

    Resetting Windows 11 to factory settings can be a useful troubleshooting step if you’re experiencing problems with your computer. It will restore your system to its original state, removing any installed programs or files. However, it’s important to note that resetting your computer will also delete all of your personal data, so it’s important to back up any important files before proceeding.

    1. Open the Settings app.

    You can do this by clicking on the Start menu and then selecting the Settings icon.

    2. Click on the “System” tab.

    This tab is located in the left-hand sidebar.

    3. Click on the “Recovery” option.

    This option is located in the right-hand pane.

    4. Under the “Reset this PC” section, click on the “Get started” button.

    This will open the Reset this PC wizard.

    5. Choose the type of reset you want to perform.

    You can choose to either keep your files or remove everything. If you choose to keep your files, your personal files will be preserved, but all installed programs and settings will be removed. If you choose to remove everything, all of your personal files, programs, and settings will be deleted.

    6. Click on the “Next” button.

    This will start the reset process.

    7. Follow the on-screen instructions to complete the reset.

    Once the reset is complete, your computer will restart and you’ll be able to set it up like new.

    Additional Information

    Here are some additional things to keep in mind when resetting your computer:

    • Resetting your computer will not remove any viruses or malware that may be installed on your system. It’s important to scan your computer for viruses before resetting it.
    • If you have a recovery drive, you can use it to reset your computer instead of using the Reset this PC wizard.
    • Resetting your computer can take several hours, depending on the size of your hard drive and the speed of your computer.

    Table: Comparison of Reset Options

    Option Description
    Keep my files Preserves your personal files, but removes all installed programs and settings.
    Remove everything Deletes all of your personal files, programs, and settings.
    >

    1. Disable Amazon Prime Video App

    Locate the Amazon Prime Video app icon on your desktop or in the Start menu. Right-click on the icon and select “Uninstall”. Alternatively, you can go to the Control Panel, select “Programs and Features”, and click on Amazon Prime Video to uninstall it.

    2. Remove Amazon Prime Video Folder

    Open File Explorer and navigate to the following folder: C:\Users\[username]\AppData\Local\Amazon Prime Video. Delete the entire Amazon Prime Video folder.

    3. Clean Registry Entries

    Press Windows Key + R to open the Run dialog box. Type “regedit” and press Enter. Navigate to the following registry key: HKEY_CURRENT_USER\Software\Amazon\Amazon Prime Video. Right-click on the Amazon Prime Video key and select “Delete”.

    4. Remove AppData Folder

    Open File Explorer and navigate to the following folder: C:\Users\[username]\AppData\Roaming\Amazon Prime Video. Delete the entire Amazon Prime Video folder.

    5. Restart Windows

    Restart your Windows 11 computer to complete the removal process.

    6. Check for Leftover Files

    After restarting, check the following folders for any leftover Amazon Prime Video files:

    • C:\Program Files\Amazon Prime Video
    • C:\ProgramData\Amazon Prime Video
    • C:\Users\[username]\AppData\Local\Amazon Prime Video
    • C:\Users\[username]\AppData\Roaming\Amazon Prime Video

    Delete any leftover files that you find.

    7. Reinstall Amazon Prime Video (Optional)

    If you want to reinstall the Amazon Prime Video app, download the latest version from the Microsoft Store. Once downloaded, run the installer and follow the on-screen instructions.

    8. Troubleshooting Tips

    If you encounter any issues while removing the Amazon Prime Video app, try the following troubleshooting tips:

    • Make sure you are logged in with an administrator account.
    • Close all running programs before uninstalling the app.
    • Disable your antivirus software temporarily.
    • Try using a third-party uninstaller tool.

    9. Contact Amazon Support

    If you are still unable to remove the Amazon Prime Video app, contact Amazon support for assistance.

    Seek Professional Assistance

    10. Identify a Reputable Computer Technician

    If you are not comfortable performing the steps outlined above, it is advisable to seek professional assistance. Look for a reputable computer technician with experience in removing software and cleaning up registry entries.

    11. Explain the Issue Clearly

    When contacting a technician, explain the issue you are facing in detail. Provide them with specific information, such as the error messages you are getting or the steps you have already taken.

    12. Provide Access to Your Computer

    The technician may need remote access to your computer to perform the necessary repairs. Be sure to grant them permission and provide them with clear instructions on how to access your system.

    13. Monitor the Repair Process

    Stay present while the technician is working on your computer. Ask questions and follow along with the repair process to ensure that everything is done correctly.

    14. Verify the Results

    Once the repair is complete, verify that the Amazon Prime Video app has been successfully removed and that your system is functioning properly.

    15. Follow Up with the Technician

    If you have any further issues or questions, do not hesitate to contact the technician for follow-up support.

    16. Consider a Maintenance Plan

    To prevent future software issues, consider enrolling in a maintenance plan with the computer technician. This plan can include regular system checkups, software updates, and virus protection.

    17. Learn from the Experience

    Use this experience as an opportunity to learn more about software installation and removal. Familiarize yourself with the registry and the potential risks of installing and uninstalling programs.

    18. Prevent Future Issues

    To avoid similar issues in the future, be cautious when installing new software. Read user reviews, check for compatibility with your system, and make a backup of important files before making any changes.

    19. Update Your Software Regularly

    Regularly updating your Windows 11 system and installed software can help prevent software conflicts and security vulnerabilities.

    20. Use a Clean Uninstall Utility

    Use a reputable clean uninstall utility to thoroughly remove any leftover files and registry entries when uninstalling software. This can help prevent future issues.

    21. Scan Your System Regularly

    Run regular virus and malware scans on your computer to detect and remove potential threats that may interfere with software installation and removal.

    22. Manage Your User Account Permissions

    Ensure that you have administrator privileges when installing or uninstalling software. Limited user accounts may not have the necessary permissions to perform these tasks.

    23. Troubleshoot Common Errors

    Familiarize yourself with common error messages and troubleshooting steps related to software installation and removal. This will help you resolve minor issues on your own.

    24. Stay Informed about Software Updates

    Keep up with the latest software updates and security patches from both Microsoft and software developers. Timely updates can help prevent software conflicts and ensure optimal performance.

    25. Choose Reliable Software Sources

    Only download and install software from reliable sources, such as the Microsoft Store or official software developer websites. Avoid downloading software from untrusted sources, as they may contain malicious or unwanted programs.

    Advantages of Seeking Professional Assistance

    Disadvantages of Seeking Professional Assistance
    **Expertise and Experience:** Trained technicians have the knowledge and experience to resolve software issues effectively. **Cost:** Professional assistance can be costly, especially for complex repairs.
    **Time-Saving:** Technicians can quickly diagnose and resolve the issue, saving you time and frustration. **Lack of Control:** You may have less control over the repair process and the decisions made by the technician.
    **Peace of Mind:** Knowing that a qualified professional is handling the repair can provide peace of mind. **Potential for Misdiagnosis:** In rare cases, technicians may misdiagnose the issue or cause further problems.

    1. Open the Control Panel

    To uninstall Amazon Prime Video Player for Windows 11, you can either access the Settings app or the traditional Control Panel. Let’s start by opening the Control Panel:

    1. Click on the Search icon on your taskbar.
    2. Type “control panel” into the search bar.
    3. Click on the Control Panel option that appears in the search results.

    2. Access the Programs and Features Menu

    Once the Control Panel window is open, locate and click on the “Programs and Features” option under the “Programs” category.

    3. Find Amazon Prime Video Player

    A list of all installed programs on your computer will appear in the Programs and Features window. Scroll down the list until you find “Amazon Prime Video Player” and click on it.

    4. Uninstall Amazon Prime Video Player

    Once you have selected Amazon Prime Video Player, click on the “Uninstall” button located at the top of the window. This will initiate the uninstallation process.

    Troubleshoot Uninstallation Failure

    1. Ensure Administrator Privileges

    Make sure that the user account you are using has administrator privileges. If you are not logged in as an administrator, you may not be able to uninstall Amazon Prime Video Player.

    2. Close All Open Programs

    Before uninstalling Amazon Prime Video Player, make sure to close all open programs that might be using its services. This includes the Amazon Prime Video Player application itself, any video players or media applications, and any web browsers that have Prime Video open.

    3. Disable Antivirus Software Temporarily

    Some antivirus software programs may interfere with the uninstallation process. Temporarily disable your antivirus software and try uninstalling Amazon Prime Video Player again.

    4. Use the Amazon Prime Video Player Uninstaller

    If you are unable to uninstall Amazon Prime Video Player using the Control Panel, you can try using the Amazon Prime Video Player uninstaller. This is a standalone application that can be downloaded from Amazon’s website.

    5. Run the System File Checker

    If you are still having trouble uninstalling Amazon Prime Video Player, you can try running the System File Checker (SFC) tool. This tool will scan your system files for corruptions and attempt to repair them.

    6. Perform a Clean Boot

    A clean boot can help to eliminate conflicts caused by other software programs or services. To perform a clean boot, follow these steps:

    1. Press Windows key + R to open the Run dialog box.
    2. Type “msconfig” into the Run dialog box and press Enter.
    3. Click on the “Services” tab.
    4. Select the “Hide all Microsoft services” checkbox.
    5. Click on the “Disable all” button.
    6. Click on the “Startup” tab.
    7. Click on the “Open Task Manager” button.
    8. In the Task Manager, disable all startup programs.
    9. Restart your computer.

    7. Uninstall Amazon Prime Video Player in Safe Mode

    If you are unable to uninstall Amazon Prime Video Player in normal mode, you can try uninstalling it in Safe Mode:

    1. Restart your computer.
    2. Press the F8 key repeatedly during the startup process.
    3. Select “Safe Mode” from the boot menu.
    4. Log in to your computer.
    5. Follow the steps outlined in this article to uninstall Amazon Prime Video Player.

    8. Contact Amazon Customer Support

    If you have tried all of the above troubleshooting steps and you are still unable to uninstall Amazon Prime Video Player, contact Amazon Customer Support for assistance.

    1. Confirm System Requirements

    Ensure your computer meets the minimum system requirements for Amazon Prime Video Player for Windows 11:

    • Operating system: Windows 11 or later
    • Processor: 1.5 GHz or faster
    • Memory (RAM): 2 GB (x86) or 4 GB (x64)
    • Graphics: DirectX 9 graphics device with WDDM 1.0 driver or higher
    • Storage: 8 GB of available space

    2. Check Internet Connection

    • Verify that your computer has a stable internet connection.

    3. Firewall Settings

    • Ensure that your firewall is allowing access to Amazon Prime Video Player.

    4. Antivirus Software

    • Disable any antivirus software that may be blocking the installation or operation of Amazon Prime Video Player.

    5. Reinstall Amazon Prime Video Player

    • Uninstall the existing Amazon Prime Video Player.
    • Download and install the latest version from Amazon’s website.

    6. Troubleshoot Installation Problems

    30. Amazon Prime Video Player Not Appearing in Search Results

    If you cannot find Amazon Prime Video Player in the search results, try the following:

    • Ensure that you are signed in to your Amazon account.
    • Open the Microsoft Store and search for “Amazon Prime Video Player”.
    • Click on the “Install” button to install the app.

    31. Install Button Not Working

    If you encounter an issue where the “Install” button is not functioning, try the following:

    • Close the Microsoft Store and restart it.
    • Restart your computer.
    • Check your internet connection and ensure it is stable.

    32. Error Message During Installation

    If you encounter an error message during the installation process, note the error code and search for solutions online. Alternatively, you can contact Amazon customer support for assistance.

    33. Installation Progress Bar Stuck

    If the installation progress bar appears stuck, try the following:

    • Wait for a few minutes to see if the installation completes.
    • Restart your computer and try installing again.
    • Check if there are any background processes running that may be interfering with the installation.

    34. Amazon Prime Video Player Not Launching

    If Amazon Prime Video Player does not launch after installation, try the following:

    • Restart your computer.
    • Check if there are any updates available for Amazon Prime Video Player in the Microsoft Store.
    • Reinstall Amazon Prime Video Player.

    35. Error Message When Launching Amazon Prime Video Player

    If you encounter an error message when launching Amazon Prime Video Player, note the error code and search for solutions online. Alternatively, you can contact Amazon customer support for assistance.

    36. Amazon Prime Video Player Crashes

    If Amazon Prime Video Player crashes, try the following:

    • Update your graphics drivers.
    • Close any unnecessary programs running in the background.
    • Reinstall Amazon Prime Video Player.

    37. Amazon Prime Video Player Not Playing Videos

    If Amazon Prime Video Player is not playing videos, try the following:

    • Check your internet connection and ensure it is stable.
    • Restart Amazon Prime Video Player.
    • Reinstall Amazon Prime Video Player.

    38. Amazon Prime Video Player Audio Problems

    If you encounter audio problems with Amazon Prime Video Player, try the following:

    • Check your sound settings and ensure that they are configured correctly.
    • Update your audio drivers.
    • Restart Amazon Prime Video Player.

    39. Amazon Prime Video Player Video Problems

    If you encounter video problems with Amazon Prime Video Player, try the following:

    • Check your graphics drivers and ensure they are up to date.
    • Restart Amazon Prime Video Player.
    • Reinstall Amazon Prime Video Player.

    40. Amazon Prime Video Player Not Signing In

    If you are unable to sign in to Amazon Prime Video Player, try the following:

    • Ensure that you are using the correct Amazon account.
    • Reset your Amazon account password.
    • Contact Amazon customer support for assistance.

    Remove Amazon Prime Video Player Offline

    To remove the Amazon Prime Video Player offline, follow these steps:

    1. Open the Control Panel.
    2. Click on Programs and Features.
    3. Find Amazon Prime Video Player in the list of installed programs and click on it.
    4. Click on the Uninstall button.
    5. Follow the on-screen instructions to complete the uninstallation.

    Additional Information

    • You can also uninstall the Amazon Prime Video Player from the Windows Store. To do this, open the Microsoft Store app, search for Amazon Prime Video Player, and then click on the Uninstall button.
    • If you are having trouble uninstalling the Amazon Prime Video Player, you can try using a third-party uninstaller program.
    • Once you have uninstalled the Amazon Prime Video Player, you will need to delete the following folders and files:
      • C:\Program Files\Amazon Prime Video Player
      • C:\Users\%USERNAME%\AppData\Local\Amazon Prime Video Player
      • C:\Users\%USERNAME%\AppData\Roaming\Amazon Prime Video Player

    Methods to Remove Amazon Prime Video Player Offline

    Method 1: Using Control Panel

    Steps:

    1. Access the Control Panel through the Start menu or taskbar search box.
    2. Select Programs and Features or Uninstall a program under the Programs section.
    3. Locate Amazon Prime Video Player in the list of installed applications.
    4. Click on it and select Uninstall.
    5. Confirm the uninstallation by clicking Yes or OK in the prompted dialog box.

    Method 2: Using Windows Settings

    Steps:

    1. Open Settings from the Start menu or press Windows key + I shortcut.
    2. Navigate to Apps or Apps & features in the left-hand navigation pane.
    3. Scroll down the list of installed apps to find Amazon Prime Video Player.
    4. Click on it and select Uninstall button.
    5. Follow the on-screen prompts to complete the uninstallation process.

    Method 3: Using Command Prompt

    Steps:

    1. Launch Command Prompt by searching for ‘cmd’ in the taskbar search box.
    2. Right-click on the search result and select Run as administrator.
    3. Enter the following command and press Enter:
    wmic product where name="Amazon Prime Video Player" call uninstall
    1. Confirm the uninstallation by typing Y when prompted.

    Method 4: Using PowerShell

    Steps:

    1. Open PowerShell by searching for it in the taskbar search box.
    2. Right-click on the search result and select Run as administrator.
    3. Enter the following command and press Enter:
    Get-WmiObject -Class Win32_Product | Where-Object {$_.Name -eq "Amazon Prime Video Player"} | Invoke-WmiMethod -Name Uninstall
    1. Confirm the uninstallation by typing A when prompted.

    Method 5: Using Third-Party Uninstaller

    If the above methods fail to remove the Amazon Prime Video Player, you can use a third-party uninstaller software such as:

    Uninstaller Software Features
    Revo Uninstaller Advanced scanning and thorough cleanup of leftover files and registry entries
    IObit Uninstaller Batch uninstallation, powerful scan engine, and real-time monitoring
    Geek Uninstaller Portable version available, deep scan for hidden files and registry keys

    Follow the specific instructions provided by the chosen uninstaller to remove the Amazon Prime Video Player.

    Manage Startup Programs for Efficient Uninstallation

    Startup programs are those that automatically launch when your computer boots up. They can slow down the startup process, and some may even run in the background without your knowledge. If you’re having trouble uninstalling Amazon Prime Video Player, you may need to disable it from the startup programs list.

    To manage startup programs in Windows 11:

    1. Press Ctrl + Shift + Esc to open Task Manager.
    2. Click on the “Startup” tab.
    3. Locate the Amazon Prime Video Player program and select it.
    4. Click on the “Disable” button.
    5. Close Task Manager and restart your computer.

    After restarting your computer, try uninstalling Amazon Prime Video Player again. It should now uninstall without any issues.

    Here’s a table summarizing the steps:

    Step Action
    1 Press Ctrl + Shift + Esc to open Task Manager.
    2 Click on the “Startup” tab.
    3 Locate the Amazon Prime Video Player program and select it.
    4 Click on the “Disable” button.
    5 Close Task Manager and restart your computer.

    Additional Tips for Managing Startup Programs

    In addition to the above steps, here are a few additional tips for managing startup programs:

    • Only enable programs that you need to run at startup. This will help speed up the startup process.
    • Be careful about which programs you disable. Some programs, such as antivirus software, need to run at startup to provide protection.
    • If you’re not sure whether a program should be enabled or disabled, do some research online or consult with a computer technician.

    Check for Pending Windows Updates

    Checking for pending Windows updates is crucial because security patches and system enhancements are often included in these updates. Outdated systems may contain vulnerabilities that can be exploited by malicious actors.

    To check for pending Windows updates:

    1. Go to Settings > Windows Update.
    2. Click “Check for updates.”
    3. If any updates are available, install them.

    Restart Your System

    Restarting your system can often resolve temporary glitches or software conflicts that may be preventing Amazon Prime Video Player from functioning correctly.

    To restart your system:

    1. Click the Start button.
    2. Select “Power” and then “Restart.”

    Uninstall and Reinstall Amazon Prime Video Player

    Uninstalling and reinstalling Amazon Prime Video Player can resolve corrupted installation files or other issues that may be affecting its functionality.

    To uninstall Amazon Prime Video Player:

    1. Go to Settings > Apps.
    2. Search for “Amazon Prime Video Player.”
    3. Select it and click “Uninstall.”

    To reinstall Amazon Prime Video Player:

    1. Visit the Microsoft Store.
    2. Search for “Amazon Prime Video Player.”
    3. Click “Install.”

    Run the Windows Store Apps Troubleshooter

    The Windows Store Apps Troubleshooter is a built-in utility that can diagnose and resolve issues with Windows Store apps, including Amazon Prime Video Player.

    To run the Windows Store Apps Troubleshooter:

    1. Go to Settings > System > Troubleshoot.
    2. Select “Windows Store Apps” and click “Run the troubleshooter.”

    Disable Any Antivirus or Firewall Software

    Antivirus or firewall software can sometimes interfere with the operation of streaming apps. Temporarily disabling these programs may resolve issues with Amazon Prime Video Player.

    To disable antivirus software:

    1. Locate your antivirus software icon in the taskbar.
    2. Right-click on it and select “Disable.”

    To disable firewall software:

    1. Go to Control Panel > System and Security > Windows Defender Firewall.
    2. Click on “Disable Windows Defender Firewall.”

    Note: Re-enable your antivirus and firewall software after troubleshooting to ensure your system remains protected.

    Check Your Internet Connection

    A stable internet connection is essential for streaming content on Amazon Prime Video Player. Verify that your internet is working properly by checking your connection status or running a speed test.

    If your internet connection is unstable or slow, try the following:

    Solution Steps
    Restart your router Unplug your router, wait a few minutes, and then plug it back in.
    Check your Ethernet cable Ensure that the Ethernet cable connecting your computer to the router is securely plugged in.
    Contact your internet service provider If the issue persists, contact your ISP to troubleshoot further.

    Clear Amazon Prime Video Player’s Cache

    Clearing Amazon Prime Video Player’s cache can remove corrupted data that may be causing issues with the app’s functionality.

    To clear Amazon Prime Video Player’s cache:

    1. Open Amazon Prime Video Player.
    2. Go to Settings > Help & Feedback.
    3. Select “Clear App Data.”

    Update Your Graphics Drivers

    Outdated graphics drivers can cause compatibility issues with streaming apps. Keeping your graphics drivers up to date ensures optimal performance.

    To update your graphics drivers:

    1. Go to Device Manager.
    2. Expand the “Display adapters” section.
    3. Right-click on your graphics card and select “Update driver.”

    Contact Amazon Support

    If none of the above solutions resolve the issue, you can contact Amazon Support for further assistance.

    To contact Amazon Support:

    1. Visit the Amazon Help Center at [link to Amazon Help Center].
    2. Select “Amazon Prime Video.”
    3. Click on “Technical support.”
    4. Follow the instructions to contact a support representative.

    Troubleshoot Uninstallation Errors in the Command Prompt

    1. Check for System File Corruption

    Corrupted system files can lead to uninstallation errors. Run the System File Checker tool to scan and repair any damaged files:

    1. Press Win + R and type “cmd”.
    2. Run as administrator.
    3. Type “sfc /scannow” and press Enter.
    4. Reboot the computer after the scan is complete.

    2. Reset Software Distribution Folder

    The Software Distribution folder stores temporary files related to software installation and updates. Resetting it can resolve uninstallation issues:

    1. Stop the Windows Update Service:
      &nbsp&nbsp&nbsp svc stop wuauserv
    2. Rename the Software Distribution folder:
      &nbsp&nbsp&nbsp ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    3. Restart the Windows Update Service:
      &nbsp&nbsp&nbsp svc start wuauserv
    4. Run the installer again.

    3. Disable Antivirus and Firewalls

    Occasionally, antivirus software or firewalls can interfere with the uninstallation process. Disable them temporarily and try again.

    4. Use Uninstall Troubleshooter

    Windows has a built-in Uninstall Troubleshooter that can resolve common uninstallation issues. To run it:

    1. Go to Settings > Apps > Apps & Features.
    2. Select “Amazon Prime Video Player”.
    3. Click on “Advanced options”.
    4. Scroll down and click on “Uninstall troubleshooter”.
    5. Follow the on-screen instructions.

    Detailed Steps for Section 4:

    4.1 Locate the Uninstall Troubleshooter

    In the Apps & Features section of Settings, scroll down to find “Amazon Prime Video Player”. It may be listed under “Recently added apps” or in alphabetical order.

    4.2 Advanced Options

    Click on the ellipsis (…) button next to the app’s name and select “Advanced options”.

    4.3 Uninstall Troubleshooter

    Scroll down the Advanced options page until you find the “Uninstall troubleshooter” section. Click on the “Run” button.

    4.4 Troubleshooter Interface

    The Uninstall Troubleshooter will launch. It will provide a list of potential issues that may be preventing the uninstallation of Amazon Prime Video Player.

    4.5 Scan and Recommendations

    Click on the “Next” button to initiate a scan. The troubleshooter will analyze your system and identify any issues that it detects.

    4.6 Recommended Fixes

    If any issues are detected, the troubleshooter will recommend appropriate fixes. Review the recommendations carefully and select the ones you wish to apply.

    4.7 Reset or Uninstall

    Depending on the issues identified, the troubleshooter may recommend resetting or uninstalling the application. Select the desired option and follow the on-screen instructions.

    4.8 Completion

    The troubleshooter will perform the selected actions and inform you of the results. Once the process is complete, you can attempt to uninstall Amazon Prime Video Player again.

    5. Use Third-Party Uninstaller

    Dedicated third-party uninstaller software can help remove stubborn programs. Some popular options include IObit Uninstaller, Revo Uninstaller, and Geek Uninstaller.

    6. Manually Remove App Registry Keys

    Caution: Editing the registry is only recommended for advanced users. Back up the registry before making any changes.

    Open Registry Editor (regedit):

    1. Press Win + R and type “regedit”.
    2. Navigate to “HKEY_CURRENT_USER\Software\Amazon”.
    3. Delete the “Amazon Prime Video Player” folder.
    4. Navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Amazon”.
    5. Delete the “Amazon Prime Video Player” folder.

    7. Uninstall Using PowerShell

    PowerShell is a powerful command-line utility that can be used to uninstall applications:

    1. Press Win + X and select “Windows PowerShell (Admin)”.
    2. Type “Get-AppxPackage Amazon* | Remove-AppxPackage”.
    3. Confirm the uninstallation.

    8. Reinstall the App

    If all else fails, try reinstalling Amazon Prime Video Player. This may overwrite corrupted files or registry keys.

    9. Contact Amazon Support

    If you encounter persistent issues, contact Amazon support for further assistance.

    10. Restore System to a Previous Point

    If nothing else works, you can restore your system to a previous point when the Amazon Prime Video Player was not installed. This will undo any changes made to your system since that point.

    Directory Description
    C:\Users\[username]\AppData\Local\Amazon\ Contains app data and settings
    C:\Program Files\Amazon\ Program files and installation directory
    C:\ProgramData\Amazon\ Shared data and files
    HKEY_CURRENT_USER\Software\Amazon\ User-specific registry keys
    HKEY_LOCAL_MACHINE\SOFTWARE\Amazon\ Computer-wide registry keys

    Resolve Windows File Corruption

    1. Run the System File Checker (SFC)

    SFC scans for and repairs corrupted system files. To run it:

    1. Open Command Prompt as administrator.
    2. Type `sfc /scannow` and hit Enter.
    3. SFC will scan and repair any corrupted files it finds.

    2. Run the Deployment Image Servicing and Management (DISM) tool

    DISM fixes system image corruption. To run it:

    1. Open Command Prompt as administrator.
    2. Type `dism /online /cleanup-image /restorehealth` and hit Enter.
    3. DISM will check for and repair any corruption it finds.

    3. Reset Windows

    Resetting Windows reinstalls Windows while preserving your apps and data. To reset Windows:

    1. Open Settings (Windows key + I).
    2. Go to System > Recovery > Reset PC.
    3. Follow the on-screen instructions to reset Windows.

    4. Reinstall Windows

    Reinstalling Windows completely replaces your current Windows installation with a fresh copy. To reinstall Windows:

    1. Create a bootable USB drive or DVD.
    2. Boot from the USB drive or DVD.
    3. Follow the on-screen instructions to install Windows.

    5. Other methods to fix Windows file corruption

    Other methods to fix Windows file corruption include:

    * Using a third-party repair tool
    * Running the Check Disk (CHKDSK) utility
    * Restoring your system from a backup
    * Performing a clean install of Windows

    Method Pros Cons
    System File Checker (SFC) Easy to run and repairs most common file corruption issues. May not be able to fix all types of file corruption.
    Deployment Image Servicing and Management (DISM) tool More comprehensive than SFC and can fix system image corruption. Can take longer to run and may require additional troubleshooting if it cannot fix the corruption.
    Reset Windows Preserves apps and data while reinstalling Windows. May not be able to fix all types of file corruption.
    Reinstall Windows Completely replaces the current Windows installation with a fresh copy. Erases all apps and data on the system.
    Third-party repair tools Can provide more advanced repair options than SFC or DISM. May come with a cost and may not be compatible with all versions of Windows.

    How to Remove Amazon Prime Video Player for Windows 11

    Amazon Prime Video Player is a streaming media app that allows users to watch movies and TV shows from Amazon’s streaming service. If you no longer want the app on your Windows 11 computer, you can remove it by following these steps:

    1. Open the Control Panel.
    2. Click on “Programs.”
    3. Select “Uninstall a Program.”
    4. Find “Amazon Prime Video Player” in the list of programs and click on it.
    5. Click on the “Uninstall” button.
    6. Follow the prompts to complete the uninstallation.

    People Also Ask

    Can I remove Amazon Prime Video Player without removing the Amazon app?

    Yes, you can remove Amazon Prime Video Player without removing the Amazon app. The Amazon app is used for shopping and other Amazon services, while Amazon Prime Video Player is specifically for streaming videos.

    How do I know if Amazon Prime Video Player is installed on my computer?

    You can check if Amazon Prime Video Player is installed on your computer by searching for it in the Start menu or in the list of programs in the Control Panel.

    How do I fix problems with Amazon Prime Video Player?

    If you are experiencing problems with Amazon Prime Video Player, you can try troubleshooting the issue by checking your internet connection, updating the app, or restarting your computer.

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